General
Trading Guidelines & Policies
- How long will it take to get my points after I shipped in my items?
- How do I know which products I trade in will be accepted?
- How much does it cost to trade-in my fashion?
- What's the best way to shop on SilkRoll?
- Is there a list of brands you accept?
- Is there a list of Brands you do NOT accept?
All About Qs
- What are Qs?
- When should I expect receive my points in my account?
- How are Qs calculated?
- What if I’m not happy with the Qs awarded to me?
- How come the Qs I received doesn't match the listing price?
- Can I sell or transfer my Qs?