We leverage our in house data analytics tool to guide us with fair valuation of each product. Our fashion experts are also highly trained to award Qs as fairly and as accurately as possible according the product’s retail value, condition, style, and desirability.
If you don’t agree with our valuation, you may request all the accepted items to be sent back within 24 hours of award, and we will cancel the Qs credited to your account. Product returns are subject to a $25 shipping and handling fee.
Please email hello@silkroll.com within 24 hours of receiving your points assignment to reject the offer and access the above service.
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